Programa de Fidelidade

• Gold

  1% back in points on every order

  2% on orders placed from 1 December 2026 to 6 January 2027

  Where every member starts

• Platinum

  2% back in points on every order

  4% on orders placed from 1 December 2026 to 6 January 2027

  £150 spent over at least 2 orders

  Returns to Gold after 12 months without an order

• Diamond

  4% back in points on every order

  8% on orders placed from 1 December 2026 to 6 January 2027

  £750 spent over at least 4 orders

  Returns to Gold after 18 months without an order

Your tier is worked out from your dispatched orders over the last five years, not counting anything refunded, and is reviewed automatically as you shop.

• Points are added when your order is dispatched, at the rate for your tier.
• If an order is refunded or cancelled, the points it earned are removed.
• Spend points at the payment step of checkout. You can use them together with a discount code and with e-gift cards.
• Points are spent at our UK checkout, so they cannot be used on orders delivered outside the UK.
• Ordered before joining? Join from your order confirmation page or from your account before the order is dispatched, and its points are added when it is.
• You need to be 16 or over to join.